Get in touch
Contact
One address, read by the person who builds the site. Expect a reply within two working days.
Use it for anything: a payment that did not grant a pass, a prompt the scorer reads wrongly, a request to delete your data, or a lesson that is unclear.
Payments and access
If you paid and did not get access, send the Razorpay payment ID from your confirmation and the email address you signed in with. That pair is enough to find the charge and fix it. Duplicate and failed charges are refunded — see the refund policy, which explains what is and is not covered.
Privacy requests
To see or delete the data held against your account, email from the address you signed in with and say which you want. What is stored, and what deleting it removes, is set out in the privacy policy.
Business details
PromptCaret is operated by Prateek Chaudhary, a sole proprietor registered in India.